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Shipping Policy

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Last Updated: 19 October 2026

 

Thank you for shopping with ZUNDA Coffee.

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We aim to provide a reliable and convenient delivery experience for our customers.

 

1. Shipping Destinations

 

We offer delivery to eligible addresses within Australia.

 

Available delivery destinations and shipping options are determined during checkout.

 

International shipping is available only if specifically offered at checkout.

 

2. Order Processing

 

Orders are normally prepared for dispatch within [INSERT DISPATCH TIMEFRAME] business days after payment confirmation.

 

Business days exclude weekends and public holidays.

 

If an unexpected delay affects your order, we will endeavour to contact you with an update.

 

3. Shipping Costs

 

Shipping costs are calculated and displayed during checkout before payment is completed.

 

Charges may vary depending on the delivery location, parcel size and available shipping services.

 

4. Delivery Timeframes

 

Delivery times depend on your location and the selected delivery service.

 

Any delivery estimates provided are indicative rather than guaranteed.

 

If an order cannot be delivered within a reasonable timeframe, we will work with you to provide an appropriate solution.

 

5. Order Tracking

 

Tracking information will be provided where available through the selected delivery service.

 

6. Incorrect Delivery Information

 

Customers are encouraged to check their delivery details carefully before placing an order.

 

If you notice an error, please contact us as soon as possible so we can attempt to correct it before dispatch.

 

7. Lost or Damaged Deliveries

 

If your parcel is lost, arrives damaged or is not delivered as expected, please contact us.

 

We will investigate the issue and provide any remedy required under Australian Consumer Law.

 

8. Contact Us

 

For shipping enquiries, please contact:

 

Zunda Coffee Pty Ltd

Email: zundacoffee.au@gmail.com

Website: www.zundacoffee.com

 

Thank you for choosing ZUNDA Coffee.

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At Zunda Coffee, every cup tells a story—one that spans continents, cultures, and generations. With over 25 years of global coffee expertise, our journey began in the heart of Turkish coffee traditions and has flourished in the vibrant, world-renowned café culture of Melbourne, Australia.

0433 489 888

Suite 260, 139 Cardigan Street, Carlton VIC 3053, Australia

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